Our Terms and Conditions of Service
Last updated: Jan 2026
These Terms and Conditions apply to all services provided by Mono-Tec Innovations Ltd, a company incorporated in England and Wales (company number 17003699), whose registered office is at 157 Park Road, Buxton, SK17 6SW.
By instructing us to carry out any building maintenance, painting and decorating, odd jobs, repairs, or related services, you agree to be bound by these terms.
1. Scope of Services
1.1 We provide general building maintenance, painting and decorating, odd jobs, repairs, and
related services as agreed with you in writing, verbally, or by email.
1.2 Any descriptions of Services provided in quotations, estimates, or advertisements are for
guidance only and do not form a binding specification unless expressly agreed in writing.
1.3 Any additional work requested that is not included in the original agreement will be treated
as a variation and charged accordingly.
2. Quotations and Estimates
2.1 All quotations are valid for 30 days from the date of issue unless stated otherwise.
2.2 Estimates are given in good faith but are not fixed prices. The final price may vary depending
on the actual time, materials, or complexity involved.
2.3 Unless otherwise stated, quotations do not include:
The cost of unforeseen repairs or remedial work;
Removal of hazardous materials (including asbestos);
Fees for permits, inspections, or approvals from third parties.
3. Pricing and Payment
3.1 Prices are quoted in pounds sterling (GBP) and are exclusive of VAT unless stated otherwise.
3.2 Payment terms are as follows unless otherwise agreed in writing:
A 25% deposit is payable before work commences;
The balance payable immediately upon completion of the Services or upon receipt of
invoice.
3.3 Invoices must be paid within [7] days of the invoice date.
3.4 We reserve the right to charge statutory interest and recovery costs on overdue payments in
accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
3.5 We may suspend or terminate Services if payment is overdue.
4. Client Responsibilities
4.1 You agree to:
Provide clear access to the property and work areas;
Ensure the work area is safe and free from hazards not reasonably apparent;
Remove or protect personal belongings unless otherwise agreed;
Inform us of any known issues that may affect the Services (including structural defects
or hidden utilities).
4.2 We are not responsible for delays or additional costs caused by failure to meet these
responsibilities.
5. Timescales and Delays
5.1 Any timescales or completion dates provided are estimates only.
5.2 We will not be liable for delays caused by circumstances beyond our reasonable control,
including but not limited to adverse weather, supply chain delays, illness, or third-party actions.
6. Materials and Quality of Work
6.1 Materials supplied by us remain our property until paid for in full.
6.2 Where materials are supplied by you, we accept no responsibility for their suitability, quality,
or performance.
6.3 We will carry out the Services with reasonable care and skill in accordance with industry
standards and the Consumer Rights Act 2015.
7. Variations and Additional Work
7.1 Any changes to the agreed Services must be approved by you and may result in additional
charges or revised timescales.
7.2 Where it is not reasonably practicable to obtain prior approval (for example, to prevent
damage or ensure safety), we may carry out necessary additional work and charge accordingly.
8. Cancellation
8.1 If you are a consumer and the contract was agreed at a distance or off-premises, you have a
legal right to cancel within 14 days in accordance with the Consumer Contracts (Information,
Cancellation and Additional Charges) Regulations 2013.
8.2 If you request that Services begin within the cancellation period, you may be required to pay
for work completed up to the date of cancellation.
8.3 Cancellation after work has commenced may result in charges for labour, materials, and any
losses incurred.
9. Warranty and Defects
9.1 We warrant that the Services will be carried out with reasonable care and skill.
9.2 Any defects must be reported to us in writing within a reasonable time of discovery.
9.3 This warranty does not cover:
Fair wear and tear;
Damage caused by misuse, neglect, or third-party interference;
Issues arising from pre-existing defects or materials supplied by you.
10. Liability
10.1 Nothing in these Terms limits or excludes our liability for:
Death or personal injury caused by negligence;
Fraud or fraudulent misrepresentation;
Any other liability that cannot be excluded under UK law.
10.2 Subject to clause 10.1, our liability for loss or damage is limited to the total price paid for
the Services.
10.3 We are not liable for indirect or consequential losses, including loss of profit or business
interruption.
11. Insurance
We maintain appropriate public liability insurance. Details are available upon request.
12. Termination
12.1 We may terminate the contract immediately if you:
Fail to make payment when due;
Prevent us from carrying out the Services;
Act in an abusive or unsafe manner.
12.2 Upon termination, you must pay for all Services performed and materials supplied up to the
termination date.
13. Complaints
If you are unhappy with our Services, please contact us promptly so we can attempt to resolve
the issue.
14. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction.
15. General
15.1 These Terms constitute the entire agreement between the parties.
15.2 If any provision is held to be invalid or unenforceable, the remaining provisions shall
remain in full force and effect.
15.3 We may update these Terms from time to time. The version in force at the time Services are
provided will apply.
Mono-tec Innovations Ltd
Contact details:
Email: info@mono-tec-innovations.com
Phone: 07510756983